People & Culture ManagerPrimal · Regional digital marketing agency · Thailand & Malaysia
Standardised HR across Thailand and Malaysia, from career levels to compensation reviews, and replaced the HRIS.
- Co-developed an eight-level career framework with salary bands and competency models.
- Ran engagement surveys in both countries; overall engagement reached 70%.
View role details: Primal
- Standardised PIPs, promotions, internal mobility and compensation reviews across Thailand and Malaysia.
- Oversees payroll, BOI visas and work permits, commission structures and administration.
- Handled restructuring and terminations in line with Thai labour law, including Section 119 of the Labour Protection Act.
- Brought AI into performance management and talent review to support succession planning.
- Moved laptops to Apple devices, cutting equipment cost by about 30%; added budget-neutral benefits such as gym partnerships.
- Recognised with the Happily Gold Award twice; the company kept a Glassdoor rating of 4.0 or higher.








